IT support SydneyThere is no better time than the modern-day IT world for business owners to understand how to protect their data from cyber attacks, ransomware in particular. Though a ransomware attack may lead you to want to act as quickly as possible, it is always a good idea to implement best practices in IT security in order to overcome such an attack. First, ransomware attacks take the form of screen-locking malware or encrypting viruses. Thus, such an attack will typically lock you out of the resources on your computer network. Therefore, it is critical for you to implement regular data backups from your IT support provider in Sydney. Backing up your data regularly will ensure you have a fallback plan in case of a ransomware attack.

Steps to Recover from Ransomware Attacks

In most cases, ransomware attacks involve encryption malware, which holds your computer network resources “hostage.” While you may not have the in-house expertise to recover your computer network from such a technical nightmare, your IT support provider in Sydney should be able to provide you with backup copies of the files you have lost to the malware attack.

However, that is not all. You should also have your computer networks disconnected from the internet and all external devices. This will prevent the ransomware from spreading to other parts of your computer network and any cloud-based services. Once you have done this, the next step is to deploy anti-malware software tools to clean the ransomware from the infected workstations in your computer network. With a credible IT support provider, it is possible to have them carry out the “cleaning” for you. Although eliminating the ransomware from your computer network will not automatically restore your files, you will be able to identify the particular type of ransomware with which you are dealing. Consequently, you will have an in-depth understanding of the level of cyber-security measures you need to deploy in order to protect your computer network from such attacks.

Do Not Pay the Ransom

While you might be suffering from stress and wish that you could make the ransomware attack just go away, paying the ransom will not solve the problem. Do not fall for the temptation to pay the attackers; the real target is not your money, but sabotaging your business. Most cyber attacks disguised as ransomware are not resolved after the ransom money is paid. Therefore, it is a good idea to ignore the ransom demands and instead focus on restoring the integrity of your computer network. Multiple end points of your computer network may be affected, but cleaning the ransomware from the infected devices can be achieved with the expertise of a credible IT support provider. Once the ransomware has been cleared from your computer network, you can restore your files from your backups.

At CustomTec, we provide reliable IT support solutions in Sydney, which include cloud-based backups to protect your business from cyber attacks. Contact us today to learn more.