Cloud solutions and datacentre

Leverage your expensive infrastructure by utilizing the power of the Cloud
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Ensure your Business Continuity.
Have a Comprehensive Disaster Recovery Plan against what life may throw at your business.
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It seems like one of the most asked questions in today’s rapidly growing IT based world; what is this “Cloud”?

Let me explain:

The Cloud is a term used to describe hosted servers, virtual machines or applications to provide computing services to you, simply put. It allows a more flexible way to consume computing resources and take advantage of consumption based cost models.

So Cloud allows me to be more flexible but how does this offer my business?


With the evolution of The Cloud, businesses have been seeking to maximise the benefits that cloud solutions and platforms can bring to them.

Here’s why:

The Cloud has grown to much more than just reliable file storage and web servers. It has evolved into all encompassing Network, Security, Storage and Application IT platform for businesses of all sizes. The Cloud has given the opportunity to many Australian Businesses to expand very rapidly, through the use of Managed IT Infrastructure and even leveraging existing IT as part of a Hybrid Cloud Solution that has all of the benefits of Public Cloud and on Premises Deployments. This gives the option to place your business’ workloads where they perform best, in an optimized environment tailored just for you. With the option to scale as your business grows and pay what you use, migrating as little or as much as possible to The Cloud has never been easier.

The Cloud is quickly becoming the the preferred platform to:


Reduce the cost of your infrastructure and deployment by eliminating the need for large, cumbersome and expensive servers held on-site. Gone are the days of maintaining  expensive hardware.


With the ever growing complexity of your IT environment, more and more money, time and expertise is being funneled towards these new technologies needed to run your business.
Managed Cloud Services eliminates the need for your own expertise so you can focus on what really matters; your business.


There simply aren’t enough hours in the day, so worrying and wasting time on complicated infrastructure and networks is painfully. Cloud Services allow you to focus more of your time on what’s important to your business.
We offer a wide array of Cloud and Database Services to help your business grow and suit any of your needs.
Give us a call, and see what we can do for you.


Software as a service (SaaS)
Software as a service (SaaS), sometimes referred to as “on-demand software,” is a software delivery model in which software and its associated data are hosted centrally (typically in the (Internet) cloud) and are typically accessed by users using a thin client, normally using a web browser over the Internet. SaaS has become a common delivery model for most business applications, including accounting, collaboration, customer relationship management (CRM), enterprise resource planning (ERP), invoicing, human resource management (HRM), content management (CM) and service desk management.
Infrastructure as a Service (IaaS)
Infrastructure as a Service (IaaS) opens up the reach, coverage and performance of Australia’s largest communications network and makes it available to your organisation on demand. You get immediate access to powerful, state-of-the-art data centres, shared or private servers and highly secure storage based in Australia. Scale up. Scale down. Opt for private, virtualised or shared infrastructure. Match security levels to your needs and be confident about business continuity with Telstra’s carrier-grade disaster recovery. You only pay for what you use by the month. You can quickly configure servers and storage with advanced online tools for service monitoring and management. You can focus on growing your business and your IT department can spend more time driving innovation and less time troubleshooting.
Hybrid Cloud
Hybrid Cloud is giving any business the ability to utilize their current Infrastructure and Private Cloud environments with the Public Cloud. Sometimes certain workflows and applications require dedicated hardware, optimising performance while also utilizing the cloud environment. This, in turn, reduces overall running costs and total cost of ownership, giving many businesses flexibility to grow. Hybrid Cloud also gives your business’ workloads the ability to move seamlessly between the two platforms, granting much more flexibility and deployment options, tailored to your business.
Private Cloud Hosting
Virtualized Servers hosted in the cloud can access much greater pools of computing resources than are commonly available to on-premise servers. Resource pooling and a self-managed, dynamically optimized environment dramatically increase IT performance. Virtualization that leverages secure cloud-based resources helps avoid unnecessary infrastructure investment and technology lock-in. The result is lower total cost of ownership to the end users. Elastic Computing enables clients to increase or decrease capacity within minutes, as opposed to hours or days. CustomTec can commission one, hundreds or even thousands of server instances simultaneously.
Microsoft Office 365
CustomTec’s Cloud Office is primarily focused around the Microsoft suite of cloud services with the flagship product being Office 365. Clients will be able to pick the services which best fit their need for Email and Calendar services, Collaboration, Instant Messaging, Online Meetings or even Email archiving. Clients can also resolve their licensing compliance by taking on Enterprise SKUs which include full licensed copies of Microsoft Office 2010. All Office 365 services link in with Microsoft Office 2010 products, but there are also Office 365 web applications, which further extend this offering to allow users to create or edit documents and send emails from anywhere in the world via a web browser.
Co-Location Hosting
CustomTec’s Co-Location service, provides hosting at our datacentre facilities at Equinix, Mascot. Your servers will be protected by 24×7 security, fire protection, redundant links to multiple carriers and power backup (battery and diesel generators). CustomTec also can provide additional hosting services including: – Public DNS hosting – Email scanning for viruses and spam – Website hosting – Disaster Recovery servers – Firewall hosting
BackUp-as-a-Service (BaaS) is the smarter way to back-up your business. Instead of spending thousands on tape drives, tape and backup software BackUp-as-a-Service takes a local snapshot and then transfers the data offsite to a secure datacentre. The entire process is managed and monitored by CustomTec. Restores can be done quicker than before and you can be secure in the knowledge that last night’s back was done.


Virtual Desktop
Virtualization is the essential catalyst for cloud computing. Together, in partnership with the virtualization leader VMware, we build on this solid foundation through platforms and solutions to power your private or hybrid cloud infrastructure, build and run robust cloud applications and supply end-user computing as a cloud-based service. The result is not just any cloud, but your cloud – where accelerated IT delivers accelerated results for your business.
Unified Computing & Hyper-Converged
Hyper-convergence is a type of infrastructure system with a software defined architecture that integrates compute resources, storage resources, virtualization and networking into a hardware box supplied and supported by a single vendor such as HyperFlex from Cisco. This software defined architecture us to quickly and easily add resources to the existing infrastructure but simply connecting another node to the cluster. New nodes are automatically added to the cluster once discovered and workloads are redistributed across the new resources without requiring manual intervention.
SmartDR Disaster Recovery

SmartDR is a cost effective disaster recovery service for business critical servers. All businesses rely on Servers. Most businesses have a backup plan but few have a recovery plan, let alone the ability to test it. A disaster doesn’t have to be as dramatic as the Brisbane floods. It can be as simple as a power outage or a failed hard disk.

SmartDR provides a cost effective solution, providing many financial benefits such as;

– Pay by the Month (OPEX)
– No need to fund expensive DR Facilities
– Minimal capital expenditure
– No requirements to manage or monitor, it is all done by us!

Give CustomTec Professional Services a Call Today

1300 900 000

We'd love to talk

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Email Us at:

Call Us at:

1300 900 000

Find Us at:

Building B3, 55 Coonara Avenue, West Pennant Hills NSW 2125
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