Hybrid cloud is the infrastructure choice of modern digital businesses. It offers the secure control, reliable performance, and predictable costs they need to power their business forward in uncertain business conditions.

Here at CustomTec, we have an industry-first hybrid cloud platform that we’re excited to begin offering our clients. We’ve got so many exciting details to tell you about this ground-breaking new platform, so here is the “who, what, when, where and why” of hybrid cloud from CustomTec.

Who are we?

CustomTec is a world class IT services company supporting mid-market and enterprise organisations across the APAC region. We specialise in managed services, infrastructure, and cloud services. We believe our greatest strength is our people, and we pride ourselves on both our technical and service excellence in helping our customers achieve their business goals.

 

What is our hybrid cloud platform?

CustomTec have created a modern, fully integrated hardware and software solution that can deliver the infrastructure automation capabilities and service experience that our customers need. Our market-leading hybrid cloud platform combines:

  • a complete Software Defined Data Centre (SDDC) solution from VMware,
  • powered by HPE’s composable infrastructure platform, Synergy,
  • offered on a consumption-based model through HPE GreenLake.

In particular, the HPE Synergy solution has enabled us to build a hyper-converged infrastructure platform capable of delivering incredibly high levels of compute and storage density, without compromising performance. Centrally managed by HPE OneView, it also facilitates the rapid provisioning of capacity via automation, and high levels of redundancy.

By providing the highest levels of performance, resilience, availability and operational agility, this hybrid cloud platform enables us to meet the growing hybrid and multi-cloud needs of our customers.

 

When is a good time to make the switch to hybrid cloud?

In short – right now. According to a 2020 IDC survey, 91% of enterprises’ across the APAC region are set to increase their spending on cloud this year. As the

 

 

costs and complexities of managing these cloud resources rises, IDC survey respondents say they’re prioritising the need to:

  • simplify IT management
  • improve business agility
  • meet new compliance regimes

When we consider the growing shortage of experienced talent for managing public and private clouds across the APAC region, the urgency of adopting hybrid cloud become clear. Your business simply needs to spend less time managing infrastructure, and more time serving customers.

 

Where is the hybrid cloud managed from?

CustomTec has our head office and support operations in Sydney, datacentre services around Australia, and a global Network Operations Centre in the Philippines.

Our hybrid cloud solution is located and managed from Sydney, where we can offer our clients the peace of mind they need from their hybrid cloud partner. With a securely managed private cloud on-site, we deliver the security and control that organisations need to manage risks and compliance.

 

Why should you make the switch to hybrid cloud with CustomTec today?

Our industry-leading hybrid cloud platform leverages a complete VMware software solution that includes:

  • vRealize Automation is a hybrid cloud automation platform that transforms IT service delivery by reducing the complexity of their IT environment, streamlining IT processes and delivering a DevOps-ready automation platform.
  • vRealize Operations delivers self-driving IT operations management from apps to infrastructure to optimise, plan and scale hybrid cloud and HCI deployments while unifying multi-cloud monitoring.
  • VMware HCX™ is an application mobility platform designed for simplifying application migration, workload rebalancing and business continuity across data centers and clouds.

With advanced network services including micro-segmentation, load balancing, firewalling and advanced routing, we also offer network flexibility – so you can bring your own network or work with one of our telco partners.

With a single point of contact for all IT issues, our Flexible Service Model offers the ability to integrate with customer IT teams, or have us fully manage your solution for you. We can also connect you to the 24x7 ServiceNOW ITIL service desk, as well as our own Network Operations Centre.

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